Cancellation Policy
Understand our cancellation procedures and refund policies for a hassle-free experience
Standard Cancellation Policy
At Flytosky, we understand that plans can change unexpectedly. Our cancellation policy is designed to be fair to both our customers and our business operations. Please review the following policy details carefully.
Cancellation Timeframes & Refunds
- 30+ days before departure:90% refund
- 15-29 days before departure:70% refund
- 7-14 days before departure:50% refund
- Less than 7 days:No refund
- 45+ days before departure:85% refund
- 30-44 days before departure:60% refund
- 15-29 days before departure:40% refund
- Less than 15 days:No refund
Cancellation Procedure
- All cancellation requests must be sent in writing to info@flytosky.com.
- Please mention your booking reference number in all communications.
- Refunds will be processed within 7-10 working days from the date of cancellation approval.
- The refund will be credited to the original mode of payment.
- Processing fees may apply as per payment gateway policies.
Flight Cancellations
- Follow airline-specific policies
- Airline cancellation charges apply
- Refunds as per airline policy timelines
Hotel Cancellations
- Subject to hotel policies
- Peak season may have stricter policies
- Non-refundable rates are clearly marked
Force Majeure Events
In case of unforeseen circumstances such as natural disasters, political unrest, pandemics, or other events beyond our control:
- Full credit will be provided for future travel valid for 12 months
- Rescheduling options will be offered without cancellation charges
- Refund policies will be determined based on recoverable costs from suppliers
Medical Emergencies
We understand that health issues can disrupt travel plans. In case of genuine medical emergencies:
- Please notify us immediately with supporting documentation
- We will make every effort to recover maximum refund from suppliers
- Cases are evaluated individually for possible exceptions
- Travel insurance claims can be facilitated
Travel Insurance Recommendation
We strongly recommend purchasing comprehensive travel insurance at the time of booking. A good travel insurance policy can protect you against:
- • Trip cancellations and interruptions
- • Loss of baggage and personal belongings
- • Medical emergencies during travel
- • Travel delays and missed connections
- • Emergency evacuation services
Our team can assist you in selecting appropriate travel insurance based on your destination and needs.
Need Help With Cancellation?
Our support team is here to assist you with any cancellation requests or questions.
Important Notes
- All times are calculated based on destination local time
- Refund amounts are based on the total tour cost minus any non-recoverable expenses
- Processing fees may apply for refund processing
- No refund for unused services during the tour
- Policy subject to change without prior notice
Contact Support
Send us a message and we'll get back to you shortly.